Shipping policy

This policy applies to all orders placed in our store, wherever you live. We ship worldwide. Before placing an order, please read this policy carefully.

Shipping, Processing and Order Times

Order processing time: 0-2 business days (Monday-Friday)

Delivery time: 3-7 business days on average (Monday-Friday). Delivery times depend on where you live. Orders to remote areas, islands, or destinations with limited carrier coverage may take longer.

Shipping costs: Free worldwide delivery on all orders.

Order Tracking

A tracking number will be created once your order is shipped.

Order Tracking Issues

If you have any issues with your tracking number or package delivery, please contact the carrier directly before contacting us. It may take 1-3 days for tracking information to appear. In rare cases, tracking information may not be updated, but you will still receive your order.

Delivery Delays

In most cases, orders are delivered within the expected time frame. However, occasionally an order may be delayed, for example by customs, weather, or a local carrier. If you have waited 3 business days beyond the expected delivery window and still have not received your order, please email us at: support@mariascopper.com.

Missing Products

Some orders may be shipped in separate packages due to weight restrictions. In order to ensure product quality, the items you order may come from different suppliers. If you order multiple products at once, not all items may be delivered at the same time. Please note that your order is on its way, and the remainder of the order is usually delivered within 1-3 days.

Customs and Import Duties

Orders shipped outside our own region may be subject to import duties or taxes charged by your local authorities. These charges are set by your country and are the customer's responsibility.

Shipping Zone

We ship worldwide. In the rare case that we cannot deliver to your address, we will contact you and refund your order in full.